Customer Service Manager

CSM helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.

CSM makes it easy to solve customer problems with speed, accuracy, and delight. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve.

Manage Your Business More Efficiently

Keep Track of Your Schedule

It’s easy to stay organized. Simply set your availability and sync bookings with your Google calendar.

Add Staff Members

Set their availability so clients will be able to book their favorite person.

Manage Your Clients

Keep track of your client’s history and upcoming bookings. Send automatic email reminders and professional invoices, get notified every time you get a message, and more.

Grow Your Business

Promote Your Services

Each service is presented on its own page, so you can easily share it on your social networks or via email. Plus, every page has a unique URL which is great for SEO.

Send Beautiful, Engaging Emails

Create beautiful email marketing campaigns to spread the word about all the services you offer.

Create Social Media Posts

Quickly create a stunning post to get last spots filled, promote a new service or share your tips and inspiration on social media.

Online Scheduling Made Easy

Take Bookings 24/7

Showcase all your services. With your online booking system, customers can easily book from any device—desktop or mobile.

Accept Secure Payments

Get paid in-full, request deposits and sell membership plans online. Choose from dozens of payment providers in 40+ currencies, all commission-free.

Customize Anything

Build your brand. Pick a beautiful layout to display your services, add stunning images and use your fonts and colors to match your business’ look and feel.